Having an e-commerce store is a great way to reach out to customers and increase sales. However, it is important to ensure that the website is secure and trustworthy. This is why it is essential to have a secure payment system, cart, order tracking, and data protection. Otherwise, customers may not feel comfortable trusting the website.
Rayport and Jaworski's 7C (200) outlines the seven design elements of a customer interface. These include context, content, community, personalization, communication, connection, and commerce. Context refers to the design and layout of the website. Content includes text, images, sound, and video that web pages contain.
Community allows communication between users. Personalization allows the website to adapt to different users or allows users to customize the site. Communication allows for the recommendation of the site to the user or two-way communication. Connection is the degree to which the site is linked to other sites.
Lastly, commerce refers to the site's capabilities to allow commercial transactions. In addition to these seven elements, companies should also focus on constantly changing their website. This includes adding new features, products, and pages in order to keep customers up-to-date on the latest products and company news. This article has been a great source of information for me in regards to e-commerce websites and the 7 C's associated with them. Thank you very much for your help, Ecommerce Development Company.
